Be authentic while communicating diversity

How do you communicate your organization’s Diversity, Equity & Inclusion (DEI) strategy in an authentic way? Instead of using standard DEI statements, get to the heart and soul of your organization’s commitment to DEI. Provide a truthful account of where you are and where you want to be. You need to communicate at two levels within the organization: the organizational and at the personal, human level.

Here are some tips to communicate your DEI initiatives honestly and with full transparency:

1. Stay true to your brand values

Adhere to your brand guidelines. Let the look and feel convey consistency, truth and transparency. Messages must be clear and cohesive.

2. Be specific and intentional

Every message should have a clear purpose and identity. DEI information is raw, boring and incomprehensible with acronyms and hard words like implicit bias, micro-aggression etc. Keep messages simple, interesting and transparent and easily understood by the rank and file employee. Use graphics with caution- do not clutter it with fancy KPIs and other metrics. At the end of the day, this is a human endeavor and none of us will ever be perfect.

3. Bring people together

Clear DEI communications can bring people together, engage them and emphasize two-way communications. Think of question & answer sessions, coffee meetings, DEI huddles, book clubs and vulnerability sessions where you get the chance to expose your biases.

4. Holistic

DEI communications must inform audiences about short and long-term goals and values of the company. Tie your message to company values, aspirations and where you want to be in meeting your DEI goals.

5. Integrate

The best DEI communications happen when internal, external communications, public relations, marketing, human resources and the DEI department work together in developing and disseminating messaging around DEI. Different perspectives add value in creating clear, crisp and effective communications.


Here’s an interesting blog from Deloitte on this topic.

The death of the soap.

I miss tiny soaps, shampoos and body washes, the ones you looted on your last day of check out from hotels.

The cheap motels I frequented had tiny, cute soaps that smelled like sandal and took me back home to India 8500 miles away. They were so small that thrifty motel owners made sure that they lasted only for a couple of showers!

However, my recent stays have been disappointing and the temptation to whisk soaps is no longer there. Thanks to COVID-19, hotels have plastic containers filled with shampoo, conditioner and body wash.

Admit it or not, whisking tiny soaps gave you a feeling of accomplishment.