Writing for page views: Tips from Steve Rubel


As a young copy editor working for New Delhi-based Patriot two decades ago, I never imagined a day when machines would take over the unique powers of a copy editor. We ruled over reporters, decided content and our headlines woke readers up every morning.

Fast forward twenty years- journalists write for machines that give overrides to word choices and remind them that some words get better page views. These translate into  greater job security and a better bottomline.  Machines select  headlines, insert slugs and feed searches that attract readers. Writers are told to use the word fashion instead of style as search engines rank fashion higher.

Amid this changing media landscape, hearing  Steve Rubel last week was refreshing. Rubel is EVP, Global Strategy for Edelman, the world’s largest independent PR company. He was speaking at my alma mater, the Walter Cronkite School of Journalism & Mass Communications.

According to Rubel, thankfully, three things still exist:

  1. Our time and attention are finite
  2. We love good stories- stories bind us as a culture
  3. Content is king

Rubel introduced Edelman’s new concept named “Transmedia Storytelling: The Media Cloverleaf” that will help PR practitioners keep stories alive for a longer time.  This is an inter-connected model that involves traditional media, hybrid, social media and company-owned media. According to Rubel, it is now an Anglo model being used in the U.S. and some parts of Europe. However,  some of its concepts are applicable in other geographies too. 

Rubel asks practitioners to create content that is visual and worth sharing and video, infographics and slideshows are very important. Writing needs a lot of advanced planning these days. So, before crafting a story, find out how, where and when the story should be told. Here’s a PowerPoint that describes key points from Rubel’s talk.

Three tips for agile fundraisers


We are living in a world where change is the only  reality and here’s what is happening:

  • P&G says the American middle class is shrinking. According to a recent report in the Wall Street Journal, they are shifting their focus towards two consumer categories. First comes the rich and the next is clearly the poor. The “in-betweens” or rather the always struggling middle class is becoming the poor.
  • People are buying more irons, a tendency new to Americans. Iron sales are increasing and cleaners are having a hard time.
  • Your corner hair salon, most likely a franchise operation is slowly vanishing.

We  need to be agile and here are three tips:

  1. Connect with your greatest givers. Meet them, share their joys and frustrations about the economy. Remember, empathy is a rare gift. Tell them that things will work out.
  2. Have the patience of a saint even if you don’t try being one! This is a virtue we need to cultivate.
  3. Look for “abundance” in opportunities instead of  viewing things in one direction. In short, be nimble and adjust your plans and projects quickly.