A Fresh Look at Fundraising


generosity networkSo…how much did you ask? How did the visit go? This is a common question that fundraisers are asked after they meet prospects.

In a new book, “The generosity network: New transformational tools for successful fundraising,” authors Jennifer McCrea and Jeffrey Walker take a fresh look at fundraising. The authors show that “creating a sense of meaning and personal fulfillment is at the heart of great fundraising.”

They oppose fundraising as a transaction-based relationship where the fundraiser meets the donor solely to secure a financial gift. The book argues that “fundraising is a vehicle for transformation- personal, organizational, social, even global.”

Narrating her early experience as a fundraiser in New York, Jennifer says every ask that she made focusing solely on securing a financial gift yielded a negative response.  She soon realized that fundraising was not just about the numbers. Instead, it is a “shared commitment as two people sit down and have a deep conversation about their lives.” Giving is emotional, personal, makes people happy and is social.

The authors oppose fact-based appeals used commonly in fundraising. They argue that  fundraisers should focus on why people want “meaning in their lives” and  not dwell on data-driven case statements. “Another slide show won’t work and the most important aspect of fundraising is to create human connections.”

They are also against canned elevator pitches, a tactic  commonly used by non-profits. Instead, they encourage non-profits to focus on authentic storytelling. “Do not inundate your audiences with data, instead tell them stories.”

The book urges non-profits to stop selling ideas to people and encourages them to  give donors “opportunities to connect with causes.” It offers several nuggets, including one where the authors ask fundraisers to consider donors as their peers, irrespective of their social or financial standing. Treat them as peers and move from the “salesmanship model to enabling people to contribute to a dream.”

Authentic storytelling gets reinforced throughout the book and it has abundant tips on how to make the ask. At the heart of every ask is a “powerful story of the self, the power of us and now.” A good read.

How am I doing at work? The importance of feedback.


No one talked.

The boss did not call meetings. We worked in silos thinking that everything was going on well with the world. Until, one day work became an autonomous unchallenging tryst with life itself.

A very common situation. During the mid-1990s, I worked for a boss who sat just two feet away. A very nice man but he never believed in feedback. If asked, he would shrug his shoulders and say: “You are doing just fine.”

Managerial feedback is as important as workplace harmony. As human beings, our innate curiosity makes us ask: How and Why.
“You’ve got to look into the mirror before giving feedback to others,” says Suzanne Peterson, Ph.D., Assistant Professor at the WP Carey School of Business at Arizona State University. “Giving and receiving feedback enhances your credibility,” Dr. Peterson said at a recent coaching session I had the good fortune to attend.

How many of us have asked (or rather dared to ask) direct reports about our own performance? I’ve done it and it has helped me immensely. In one instance, a direct report said: “You need to tell us clearly what you want us to do and then let go.” Translated, it meant: “Shut up and trust me with my work.” I understood clearly that trust matters.

Here are some common sense tips to improve feedback:

  • Make a list of what you do once every two weeks
  • Share  important achievements and challenges with your boss
  • When good things happen, let your boss know. This adds up during your performance review.
  • Jot down key accomplishments as they will help you in your career
  • Always keep an eye on where you want to go (make better lists)
  • Seek feedback from direct reports and peers
  • Even if your boss doesn’t respond, keep sending lists. We all know  that record keeping helps.
  • Finally, believe in yourself. We can improve and help others be better.