One woman’s fight against the boys’ network


In late January 2016, Jamie Fiore Higgins, one of the most powerful women at Goldman Sachs decided to call it quits. For two decades, she was at a workplace filled with misogyny. Her book Bully Market reveals the inner workings of a powerful boys’ network that permeates corporate culture in America.

Jamie Fiore Higgins

Higgins came from a hardworking Italian American immigrant family. She wanted to be a social worker but her dad wanted her to be in a financially lucrative career. After graduating from Bryn Mawr, she joined Goldman Sachs and the money was good, really good.

Bully Market is a riveting account of how the boys’ network systematically excluded her and used their abusive power to pin her down at every turn. This is the story of Tom White kicking her out of an open meeting, Eric choking her and pinning her against the wall, Mike screaming at her for going against the Goldman “family values”, of Justin sabotaging her review and Jerry and Vito mocking her.

This boys’ network is still alive and kicking and not much has changed for women in corporate America. In a non-linear work culture, hybrid work environments now allow instant online bullying instead of bullying at the workplace.

Bully Market is a candid, tell-all story, very few women would dare to write. Higgins exposes her vulnerability, her daily conflict of money versus values, her relationship with her husband, and how she withstood two decades of abuse in corporate America.

“Leaving your desk to get your wing tips shoe-shined was a worthwhile endeavor. Providing breast milk for your infant at home? Not so much. Those men in the offices clutched on to their old boys’ club values with white knuckled fists,” she writes angrily about how she was treated during and after pregnancy.

As an intern, she was subject to humiliating treatment at the hands of trainers. Later, when she became a trainer, she was upset about her own behavior. “Like the long-bullied kid on the playground who becomes the bully, I had become a part of the cycle of abuse at Goldman Sachs,” she writes.

According to her, Goldman’s value system was so different from what was shown in glossy brochures and their website. Higgins calls out human resources and employee relations departments for being the least helpful and the least confidential.

This was a value system created by men in glass offices. Higgins always felt that she was owned by the brand and she was nobody without it.

All this happened prior to the “Me Too” movement and the killing of George Floyd. Since then, corporations have made paranoid attempts to incorporate diversity, equity and inclusion into their mission statements. In her parting advice to the C-suites at Goldman Sachs she writes: “Don’t take the company’s ideals and create a list of business principles or best practices, or stick them as chapters in an employee handbook. Instead make them permeate the offices and be modeled by everyone in senior management.”

Hope things have changed at Goldman Sachs and other corporations. In an age of non-linear working and quite quitting, it’s better upholding the values that you were taught at home and not at your workplace.

Disclaimer

The views, thoughts, and opinions expressed in this article are my own and do not represent the opinions of any entity with which I have been, am now, or will be affiliated. Further, I make no warranty regarding the accuracy or effectiveness of my recommendations, and readers are advised to consult other advisors as well as their own judgments in making business decisions.

75% of us trust our employers more than politicians


Richard Edelman, President & CEO

Three in four people worldwide believe that their employers will do what’s right compared to politicians, nonprofits and general businesses. The 2019 Edelman Trust Barometer released yesterday says 75% of people worldwide have a greater affinity to their employers and trust them more to impact societal change.

The survey of 33,000 people across 27 markets worldwide has never seen such a spike in trust for employers. This is a great opportunity for human resources and corporate social responsibility analysts at companies to strengthen ties with their employees and empower them so that it will lead to greater productivity, retention and overall employee wellness.

Richard Edelman, CEO, in his executive summary adds that 66% people worldwide now trust their traditional media showing tremendous growth. However, trust in social media has fallen to 43% and this is a wake up call for Facebook, Google, LinkedIn and Twitter to analyze their business models.

When trust falls, everything falls and no matter what algorithm you use, people came before algorithms were invented.

The loss of trust in political systems has led to the creation of more nationalistic tendencies worldwide and the growth of more tribes in both developing and developed economies. Despite economic growth, people have a gloomy outlook about their futures and fears of job loss remain high.

CEOs now have a moral responsibility to speak out on issues impacting society. People have also started trusting company-owned media more and this gives an opportunity for internal communication folks to develop solid, unbiased news rooms for their staff. Employers have tremendous opportunities to bring change locally and there is no better time for leaders to roll up their sleeves, understand employee sentiment and do good for society.

Move over politicians, people don’t trust any of you anymore.